Culture Passion Intensity Trust Respect Balance Progress Family Innovative Focused Community Passion Intensity Trust Respect Balance Progress Family Innovative Focused Community
Site Location Manager
Position: Site Manager
Commitment: Full Time, 45-55 hours per week
Qualifications: High School Diploma, Self-Leadership, High Functioning Self-Emotional Control
Compensation: See Chart Below
Training Schedule: 4 weeks
General Job Description:
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Safeguard the sustainability of the company. (Staffing, Equipment, Revenue, & Profits)
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Ensure team members have the knowledge to succeed in a safe, fulfilling, exciting, and well lead environment. Train, manage, and lead. Create a culture of constant and never ending learning coupled with the culture to ensure every customer and employee is leaving eager to return.
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Ensure customers are receiving the Royal Car Wash brand, service, efficiency, and wash quality
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Brand: The property looks pristine driving in, roadway, cones, signs and terminals are clean, and customers are being greeted with a smile.
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Service: Customers needs are being anticipated and exceeded.
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Efficiency: Customers feel as if their time is being respected. The queue is always accurate, and cars are being processed quickly and safely without any wasted gaps.
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Wash Quality: Cars are being prepped correctly, entered safely, washed completely, and dried properly.
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Maintenance - Maintain, repair, clean, and replace, anything on the property that is not contributing 100% towards the brand of the company. Use intuition and experience to anticipate future maintenance challenges.
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Paperwork – Ensure all paper work is completed, updated, and processed quickly.
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Marketing – The most efficient marketing is word of mouth; ensure every customer exits the property a raving fan of the brand.